Care Instructions
How do I take care of my jewelry?
Sterling Silver & 14k Solid Gold: Safe to wear everywhere. Polish with a polishing cloth and store in a zip-loc bag when not in use.
14k Gold Plate: Avoid water, sweat, and harsh environments. Store in a zip-loc bag when not in use.
Brass: May develop temporary green or black oxidation with wear. This is normal and can be polished off with the included cloth.
For more on jewelry care, visit our FAQ page.
Do you have a warranty?
Yes! We offer a 1-year warranty from the date of purchase. If you ever need a repair, we're here to help.
Any breakage caused by a manufacturer defect within the first year is eligible for a complimentary one-time repair. If your piece breaks due to normal wear and tear within the first year, we'll still repair it for free - you'll just be responsible for round-trip shipping.
Repairs needed after 1 year, or those deemed to be caused by misuse, will incur a repair charge.
How do I use the polishing cloth?
Gently rub the surface of your piece with the polishing cloth. Never wash the polishing cloth as it will lose its effectiveness, and keep out of reach of children and pets.
Do you create custom pieces?
We’re happy to personalize many of our existing designs, whether you’d like to change the metal, stone, or another detail. For something entirely your own, we take a handful of fully custom projects each year, allowing us to give each one the time, care, and attention it deserves. Visit our Custom page to learn more about our process and inquire about a project.
Shipping & Returns
International Shipping
We ship internationally! Once shipped orders typically arrive within 5–7 business days via UPS Worldwide Expedited. Please note that duties and taxes are the recipient's responsibility and we are not liable for customs delays.
Order tracking
Upon purchasing your new piece(s), you will receive an order confirmation email with your order number included. Please get in touch with us if you have not received an email within 24 hours.
Get in touch
If you have any questions about your order, please email us at info@talonnyc.com. Our customer service is available Monday through Friday from 10am until 5pm pst.
Intention & Sustainability
Your jewelry is made to be worn, loved, and cherished for years to come.
TALON jewelry is designed in our Ojai studio and handcrafted by our production team in downtown Los Angeles. Every piece is made with care, using high-quality materials and thoughtful craftsmanship.
Sustainability is central to our process. We prioritize recycled metals, responsible sourcing, and mindful production practices while continually working to reduce our environmental impact through reuse, recycling, and waste reduction.
Sourcing & Materials
Gemstone Sourcing
Whenever possible we source Fair Trade gems and always Kimberley Certified Diamonds. We are continually striving to ensure our products contribute to the well-being of people and planet.
Supporting Local Community
TALON jewelry is designed in-house at our Ojai studio and brought to life by our production team in Los Angeles. We are proud to support California's community of skilled artisans and makers, fostering local craftsmanship and creating opportunities for the talented people we value most.
Metal Sourcing
Recycled gold is refined from existing gold rather than newly mined. it can be melted and remade without compromising its beauty, quality, or permanence. Much of the gold in circulation has already been mined and recycled many times—gold is rarely truly “new” in the sense of being used for the first time.